Product Fulfillment |
CDS Global provides a complete outsourced solution to manage and execute customer relationships, regardless of how orders or submissions are placed, and to support your customers at every stage of the transaction. |
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Whether your customers shop online, by phone or by mail, CDS Global has the tools to support and deepen those relationships with leading order management, customer service, continuity and brand visibility support and execution. |
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CDS Global's technology provides you with a level of service, flexibility and control unmatched by traditional fulfillment companies. CDS Global's technology investment ensures that orders are accurate and timely, and that service is industry-leading. |
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CDS Global has helped clients better serve their customers and build long-lasting relationships each year by successfully : |
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- Fulfilling more than 27 million product orders.
- Handling over 8.9 million customer care calls.
- Printing and mailing 500 million items.
- Processing over 200 million items, 85 million checks and 14,000 different forms.
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With our state-of-the-art Order Management System, complete Customer Care, efficient Warehouse and Distribution and a suite of additional services, CDS Global is truly your business solutions provider. |
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CDS Global services include: |
- Continuities
- One-shots
- Catalogs
- Annuals
- Premiums
- Brand Marketing
- Multi-channel Processing
- Customer Care
- Warehouse and Distribution
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